4 Common VoIP Call Issues and How to Troubleshoot Them

With the ever-evolving changes in today’s global business environment, communication is the key to success. For instance, Voice over Internet Protocol (VoIP) has dramatically changed how organizations communicate. It provides flexibility, lower costs, and more possibilities than traditional phone systems. Yet, as with any other technology, there are some occasions when users face VoIP call problems. It affects their calls either in terms of quality or connectivity. 

That’s where this Cebod Telecom VoIP Phone Service steps in. Cebod Telecom uses advanced tools and dedicated support. It offers user-friendly solutions to complete complex tasks. Some of them are resolving VoIP call problems in the shortest time possible. This helps your business function seamlessly without interruption. 

Problems and Solutions to the Most Common VoIP Call Issues 

VoIP faces problems like disturbance in the quality of the call, drop in seizing the call mid-way, echoing and delays. Below are some of the relevant challenges in businesses. Cebod Telecom provides solutions for them within a short time without any aggravation. 

1.    Poor Call Quality: Jitter and Latency 

VoIP Calling can only partially satisfy all users to the point of difficulty. This is because of poor call quality problems associated with jitter and latency. Jitter is the variance in data packet transmission time, leading to audio queuing. Conversely, latency is the time taken for communication purposes. 

How Cebod Telecom Solves It: 

  1. 1. Advanced QoS (Quality of Service) Settings: Voice data is valued higher than other internet traffic. Because of that, there is no interruption of the connection. Disturbances get limited; thus, jitter and latency are kept at a low.
  2. 2. Network Optimization Tools: Cebod Telecom’s diagnosis helps in very speedy recovery. Any bottlenecks due to insufficient bandwidth enable users to maximize their network.

Want to improve your VoIP call experience?, check out our blog VoIP call quality.

2.    Dropped Calls 

In VoIP, a disconnected call occurs when the connection gets broken, and the phone call is terminated mid-air. It usually happens when trouble occurs in a business meeting or during a dialogue with a customer. 

How Cebod Telecom Solves It: 

  1. 1. Stable Network Infrastructure: Cebod Telecom has high uptime, and dependability. Its infrastructure enables high-fidelity connectivity. Their VoIP phone systems do work in preventing call drops during problems. Hence, even with network issues, call drops can be avoided.
  2. 2. Auto-Rerouting Features: In view of the network issues, the Cebod Telecom system is intelligently integrated. If the user’s call is interrupted, the VoIP phone system reroutes the user’s call immediately to another stable network path.
3.    Echo and Background Noise 

Hearing one’s voice in a VoIP call as an echo is a well-known phenomenon, mainly caused by VoIP delays or compatibility of hardware equipment. Calling someone over VoIP and hearing distressed background noise are also common issues. 

How Cebod Telecom Solves It: 

Cebod Telecom’s VoIP phone system incorporates noise suppression technology. It electronically removes background noise while letting persons talk on different VoIP devices through the internet. Such issues affect the quality of service because audio information is transmitted over the internet. During the service process, delays occur, creating ringing whenever a call is made. It creates a long, complicated process in other cases, it may even delay attempts to establish a connection. 

How Cebod Telecom Solves It: 

Cebod Telecom employs the most up-to-date call-establishing connection protocols. It decreases the time it takes to establish the call. It enhances the ringing period and overall customer satisfaction. And when it gets delayed, their VoIP phone system contains monitoring systems and medical help tools. They use it to overcome such challenges. 

4. Effective & Ample bandwidth:

The quality of the VoIP phone services performed depends on the internet connection. For VoIP phone service to be effective, plenty of bandwidth is needed.

How Cebod Telecom Solves It: 

Cebod Telecom has provided more supplementary tools in their rates. It enables the optimal use of the client about the available bandwidth. Thanks to consistent monitoring of the bandwidth. This way, more bandwidth will be assigned for voice calls. Thus, even under heavy internet connection usage, the call quality will still be better. 

Reduced Codec Usage: Cebod Telecom uses state-of-the-art codecs to compress voice data without altering the quality. In turn, you receive optimized bandwidth for better communication.

For What Reason Cebod Telecom’s VoIP Phone Service Is Considered Different from Other Services 

Cebod Telecom continues beyond solving problems. It is for these reasons that their VoIP phone service is important for the businesses: 

1.    24/7 Customer Support 

Busiest companies spend lots of resources on problems, the hardest part is resolving the problem swiftly. Cebod Telecom provides customer care throughout the day, helping you quickly fix and mitigate the issues. 

2.    Scalability and Customization 

The solutions provided by Cebod Telecom are excessively mobile. It includes companies of different sizes, from small businesses to giant corporates. The VoIP features are seamlessly tailored to fit the organization’s communication requirements, and call forwarding, voicemail to email, and mobile applications are all available. 

3.    Cost Effective Solution 

With this kind of pricing system given by Cebod Telecom, business companies can fully exploit the advanced VoIP phone system and not pay more than necessary. There are no extra charges for usage, and monthly subscriptions are faced. You only pay for what you utilize, thus ensuring that more value is obtained from every shilling. 

4.    Convenient installation and Easy to use feature. 

If putting together a VoIP phone system is burdensome with other business phone service providers, it doesn’t have to be with Cebod Telecom. Their platform is straightforward, with many HTML features. It makes it easy for companies to install their VoIP phone systems. There is no higher technical knowledge required. 

Want to know more about how to set up your own VoIP phone system? Read our detailed VoIP setup guide here.

5.    Trustworthy Protection. 

At Cebod Telecom, their concern is security-focused. Their VoIP phone system has all the modern encryption facilities. It protects every user’s communication and are secure against external attacks. 

Conclusion 

With Cebod Telecom, any VoIP call issues plaguing your business’s smooth workflow will be efficiently fixed. Whether it is unfortunate call quality, dropped calls, or delays in call setup, Cebod Telecom always fix it. They have all the modern technology, structural integrity, and personnel required. They promptly enable you to enjoy clear communication. 

Cebod Telecom believes you deserve more than just a communication tool, which is why they offer you VoIP phone service. Go on and connect, and keep being productive, let Cebod last you.