Blog

In our present age of modernity, the usage of ordinary phone lines is gradually dying. Businesses focus on more accessible and affordable solutions like VoIP phone systems. VoIP telephone systems, especially, have become famous and small-scale businesses are trying to cut costs while enhancing efficiency and smooth communication. This guide will show you how to setup VoIP phone system with a trustworthy company like Cebod Telecom. 

What is a VoIP Phone System? 

Instead of a typical land-based phone network, a VoIP phone system delivers telephone calls utilizing the Internet. A VoIP phone system uses voice encoding technology to use a VoIP handset, computer or mobile phone to dial a number directly. Compared to the traditional phone business models, telephony systems offer more flexibility. They have extra features and save much money. 

Want to know more about VoIP? Check out our blog what is VoIP phone system for deep understanding!

Why Choose a VoIP Phone System for Small Businesses? 

There is so much that small business VoIP phone systems will help small business owners achieve. Features such as courtesy call centers, call forwarding, auto attendants, voicemails turned into email, and others removed from many other telephone systems. With a service like Cebod Telecom, small organizations can improve their communication systems. Using their VoIP phone services, you can avoid purchasing high-end devices and complex systems. 

Step-by-Step Guide to SetUp VoIP Phone System 

Step 1: Select An Appropriate Business Phone Service Provider  

Before you start, it helps to have a good Business phone service provider in mind. Providers like Cebod Telecom have various plans and options customized to their business needs. They offer unlimited calling, call forwarding, call analytics and mobile app integration features. Selecting a business phone service provider also involves looking at the following: 

1. 1. Comparison Agency reviews
2. 2. Pricing and Cost-Savings
3. 3. Customer service
4. 4. Future expansion possibilities
5. 5. Features available (call forwarding, voicemail etc.)
6. 6. Ability to integrate with existing systems

Related Blog

How to Choose VoIP Phone Service Provider

Step 2: Confirm that You Have a Stable Internet Connection 

VoIP is Internet Protocol: A reliable and stable Internet connection is vital when there is greater dependence on VoIP phone system. Avoid inconvenience for your clients due to failed calls. Ensure your internet bandwidth accommodates the expected number of active calls. VoIP requires at least 100 kbps for uploads and downloads of data. Also, an internet connection with greater bandwidth helps boost the quality of the call. 

Step 3: Purchase Hardware for VoIP. 

Many VoIP phone systems won’t impose strategies on what hardware you may use. You can acquire some critical components, too, including: 

1. 1. VoIP-friendly Phones or IP Phones – these are specially made scoops for calls over the Internet.
2. 2. QoS-enabled routers that can be used to prioritize voice data.
3. 3. An Adapter (ATA device) where you may wish to use your traditional phones for VoIP phone services.

Business phone service providers like Cebod Telecom offer hardware suggestions and options, including equipment to help you setup VoIP

Step 4: Configure Your VoIP Phone System. 

Once you have found the hardware and VoIP phone service provider in this step, it is time to configure your VoIP phone system. This stage involves accurate configuration of the VoIP phones. It also includes personalizing VoIP phone system settings according to individual business requirements. Most of the settings are easy to use. Providers, such as Cebod Telecom, offer control dashboards that are user-friendly. Below are the general features needed to setup VoIP phone system. 

1. 1.     Plug your IP phone into the Ethernet port found on the router. Some of them will automatically seek an IP address from the host. 
2. 2.     Use the details the voice-over-internet phone service provider provides and access the VoIP account. 
3. 3.     Placing restrictions on calls is helpful. Especially it is essential for a call center from where many calls flow. It is due to the nature of call center activity. Cebod Telecom’s interface allows such modifications without requiring much training. 
4. 4.     It’s always a good idea to perform a few test calls so that you can make and receive calls without any glitches. 

Step 5: Optimize and Customize Features 

One of the most significant benefits of a small business VoIP phone system is the ability to customize it according to your needs. When the VoIP phone system is already functioning properly, do not forget to turn to the additional options that your VoIP phone service provider presents for you, for example: 

1. 1. Call recording: A feature that assists training and quality assurance activities.
2. 2. Auto-attendant: An unattended answering device that intelligently forwards calls to the right receptionist.
3. 3. Voicemail-to-email: A feature where someone can read voicemail messages in an email instead of calling to listen.
4. 4. Mobile app integration: A system that allows using a business phone on any device.

Step 6: Train Your Team 

Finally, the VoIP phone system is prepared; it is time to plan how and when team members will be added. It’s time to train the users of the new VoIP phone system on how to utilize it. The new features could assist in making their day-to-day activities easier. Cebod Telecom has good customer support and tutorials. Your employees can quickly adapt to the new system. 

Step 7: Monitor and Maintain Your VoIP System 

After configuring the VoIP phone service, ensuring the system functions well is essential. Most business phone service providers, like Cebod Telecom, incorporate analytics and reporting features that allow the management of calls and determine their quality and volume features. Ensure regular updating of your hardware and software to eliminate service outages. 

Benefits of Using VoIP for Small Businesses 

There are benefits to using VoIP phone services. Cebod Telecom offers these benefits to small businesses and growing firms. 

1. 1. Cost Effective: There are no long-distance charges, and VoIP does not require expensive phone lines.
2. 2. Scalability: Lines can be easily added or removed as the business expands or reduces.
3. 3. Advanced VoIP Features: There are other options such as call analytics, call forwarding and voicemail to email at no extra cost
4. 4. Mobility: Mobile applications or softphones help make and receive calls anywhere. It helps to efficiently work from remote.

Conclusion 

An adequately installed VoIP phone system is a massive asset for any business looking to increase communication and cut costs simultaneously. Cebod Telecom allows you to enjoy a trouble-free VoIP experience and fulfil your communication needs. Cebod Telecom thinks that even a small business deserves a well-designed VoIP phone service, from installation to after-sales services. Switching from PSTN to a VoIP-based system cannot be overemphasized; the sooner, the better.