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All-Inclusive
Premium Pbx Features
Move to Cebod Telecom Cloud Business Phone Service and take all amazing premium features with you.
Cloud Business PBX
Stay connected with your business anywhere you go. Turnkey reliable, scalable and flexible VOIP solution with 50 plus PBX features.
Auto Attendant
Barge
Call Block
Call Logs
Call Park
Call Queue
Call Transfer
Call Waiting
Conference Bridge
Custom Greetings
Dial By Name
Do Not Disturb
Ring Groups
Rollover Calls
Sequential Calls
Shared Lines
Call Recording
Business SMS
IVR(Interactive Voice Response)
Caller ID
Time Based Routing
3-Way Calling
Whisper
Dynamic Caller ID
Video Conferencing
Auto Attendant
Every time a call comes in, the caller is greeted by a friendly voice and is escorted to select through available options to reach the desired department or person. Interactive Voice Response System(IVR) allows users to navigate through office telephone.
Learn moreBarge
With our call monitoring feature, authorized personnel can listen in on your agents or employees phone calls to gain valuable insight on the needs of your customers- Spy, Barge, Whisper.
Learn moreCall Block
Whether it’s a specific phone number, an entire area code, or a host of unlisted phone numbers in which you receive unnecessary or interruptive calls, you can program your Cebod Telecom phone system to permanently block such numbers from ever reaching you again.
Learn moreCall Logs
Call Logs allows you to keep complete record of daily inbound and outbound calls and faxes for your business. You can customize each report on your companies call activity, and view detailed information concerning your call records by simply logging into your administrator account calls and faxes. With call logs, know the name of the caller, the time call was made, duration of the call and the number or extension dialed.
Learn moreCall Park
With a Cebod Telecom VOIP business phone system, make customer calls a priority. Use our free call park business feature to put a call on hold, so that any other employee can pick it up on a different phone. Never leave a customer waiting on the line again! When you park a call, then it can be picked up by anyone with access to the parked call.
Learn moreCall Queue
Call Queue empowers a business to put the incoming calls in a queue to be responded by the next available agent. More calls are attended leaving fewer voice mails from missed calls. You can set up call queues by logging into portal.cebodtelecom.com This feature comes in with your business phone system package for free.
Learn moreCall Transfer
Aside from being able to transfer calls with or without answering, you can also choose between warm and blind transferring. If you are transferring the call to other agents or other departments, this information can help you determine which will be best for each level of service and each department.
Learn moreCall Waiting
Call Waiting allows you to accept the incoming call while you are on an existing call. Basically, while you’re on a call and someone else calls you, you’ll hear a beep on your phone.
Learn moreConference Bridge
Conference Bridge allows you to hold conference calls at any time or place of choice. It is easy to set up and can be created easily by the admin.
Learn moreCustom Greetings
Custom phone greetings could intervene at different points to interaction. In a standard business phone system, it is the welcoming message that is played when the user connects to a call.
Learn moreDial By Name
Forgetting extensions is an easy thing to do. Use dial by name option to find a specific person and to keep wait times low.
Learn moreDo Not Disturb
When you need to focus on a task to be done or you are in a meeting you can choose to set your phone to Do Not Disturb.
Learn moreRing Groups
Call load sharing made easy by creating groups. Create groups for an office phone system based on the department, or the location.
Learn moreRollover Calls
Make the most out of incoming calls without EVER getting the busy signal. Simple to set up and manage, similar to traditional multi-line phone system.
Learn moreSequential Calls
All the incoming calls are processed in a sequential order. This way the calls are forwarded to different phone lines within the ring group based on pre -defined order.
Learn moreShared Lines
Share Lines is an cost-effective solution for small to mid size business, leading to increase in productivity.
Learn moreCall Recording
Manage your call recording in your Cebod Telecom online account. Choose to record all calls, only incoming calls, all outgoing calls or, record custom calls.
Learn moreBusiness SMS
Cebod Telecom business phone service allows you to send and receive SMS/MMS on your business phone number, while keeping your personal number hidden.
Learn moreIVR(Interactive Voice Response)
Interactive voice response is an automated system that can route calls, gather information, and interact with incoming callers.
Learn moreCaller ID
Take control over your Incoming and Outgoing calls with phone service Caller ID feature.
Learn moreTime Based Routing
Time based routing is that your business phone is capable of handling calls automatically and route your calls based on time.
Learn more3-Way Calling
When in a call , use 3-way calling to add a third person to the phone conversation, irrespective of office location.
Learn moreWhisper
With our call monitoring feature, authorized personnel can listen in on your agents or employees phone calls to gain valuable insight on the needs of your customers- Spy, Barge, Whisper.
Learn moreDynamic Caller ID
If you want to make your calling campaign more successful then create a local presence by using Dynamic Caller ID.
Learn moreVideo Conferencing
Video conferencing feature enables two or more individuals to establish visual communication over the internet.
Learn moreCall Management
Stay connected with your business anywhere you go. Turnkey reliable, scalable and flexible VOIP solution with 50 plus PBX features.
Account Management
Log into your web account and set up extensions, departments, call forwarding, ring groups , IVR and all other call management features. Central management of all VOIP phones for multiple offices in different locations with one online account.
Learn moreCall Forwarding
With a missed call, you miss a business opportunity, a customer, and some market exposure. Whether you are a greenhorn or a big gun, you can’t afford to miss all of it. In this situation, call forwarding is pure bliss. By using this feature, businesses of all sorts can pick all the calls.
Learn moreCall Screening
Gain complete control over your company’s incoming calls by using our call screening feature. With call screening, you will never have to be interrupted by an unwanted or untimely call. You can decide which calls you take and when you want to take them.
Learn moreCall Routing
A call routing system or Automatic Call Distributor (ACD) is a call management facility available for businesses to swiftly route their incoming calls according to a given set of rules, to any person or team.
Learn moreCall Tracking
Every time a call comes in, the caller is greeted by a friendly voice and is escorted to select through available options to reach the desired department or person. Interactive Voice Response System(IVR) allows users to navigate through office telephone.
Learn moreE911
All the phone numbers and extensions can make a 911 call. When making a 911 call from your office phone you are connected to the emergency services where you are asked to provide your details prior to reporting the issue.
Learn moreCall Monitoring
With our call monitoring feature, authorized personnel can listen in on your agents or employees phone calls to gain valuable insight on the needs of your customers- Spy, Barge, Whisper.
Learn moreFollow Me
With Follow me feature, your office travels with you. Use this feature to redirect your incoming business calls to a preferred phone number.
Learn morePhone Numbers
Stay connected with your business anywhere you go. Turnkey reliable, scalable and flexible VOIP solution with 50 plus PBX features.
Unlimited Extensions
Adding a user has never been easier and cheaper. Cebod Telecom Business Phone System let’s you add unlimited extensions to very business phone line without paying any extra cost.
Learn moreSoftphone
Smart and quick ways to make or receive business calls, send SMS, forward calls, and much more. Cebod Telecom softphone for Windows can be used to make and receive VoIP phone calls directly from your PC.
Learn moreToll-free Numbers
Picking a phone number for your business is incredibly important; making sure that you have something that fits your niche, but also sounds good. With Cebod Telecom toll-free numbers, you get to give your customers an easy chance to both get in touch with you and remember what your number is!
Learn moreLocal Numbers
Does your business need a local number? Nowadays, it’s all about the location of a business. Enterprises can have a better visibility and therefore local presence– by simply buying a local phone number.
Learn moreIn Network Calls/Multiple Sit Calling
Set phone extensions on the phone lines purchased with us and there is no limit on the number of calls made within the network. No additional charges on the call talk time. In network calls can be one on one, 3-way calling or Conference call within the network.
Learn moreFax/ Voicemail
Stay connected with your business anywhere you go. Turnkey reliable, scalable and flexible VOIP solution with 50 plus PBX features.
Fax to Email
Faxing is still a big part of modern businesses. Faxing gives companies an easy way to send and receive important documents. Fax to Email is a feature offered by Cebod Telecom that takes the process of faxing to the Cloud.
Learn moreTraditional Fax
Use your traditional fax machine, by connecting the ATA via fax machine to your router. We also offer e-Fax with every phone line purchased, without any additional cost. You can securely send and receive faxes from anywhere through your email.
Learn moreElectronic / Internet / Virtual Fax
With E-fax, you can send and receive important documents anywhere you can access your email. There are no restrictions when or where you can send or view documents as long as you have access to a computer or mobile device. Send documents when you need to – whether in the office, at home, at a local coffee shop, anywhere!
Learn moreVoicemail
No important message is ever missed, whether you are busy on another line, or out office, or in between offices. Get a complete customizable voicemail menu for each phone extension in your company.
Learn moreVoicemail to Email
Save time and become more efficient in the office by getting your voicemail delivered directly to your email inbox with quality transcriptions included. With a click of a button, you’ll get a notification whenever someone sends a voicemail to you.
Learn more